jayant324

What did you do, and why that approach?

Lead comprehensive airfreight procurement strategies and capacity planning for the North India region. Secure competitive allocation and Block Space Agreements with major commercial and charter airlines to support fluctuating volume demands. Drive continuous cost reduction initiatives while maintaining high service quality and transit time reliability. Collaborate closely with regional operations and sales teams to align procurement pipelines with customer acquisition goals and market rates.

What did you do, and why that approach?

Managed a dedicated portfolio of global and local freight forwarders, fostering strong, long-term professional relationships built on trust and reliability. Consistently met and exceeded monthly and annual revenue, yield, and tonnage sales targets. Negotiated profitable spot rates and soft block agreements with freight forwarders to optimize available cargo space allocation. Conducted regular sales visits to customers to promote new routes, products, and services. Monitored pricing strategies and gathered market feedback to inform pricing and product adjustments. Worked closely with pricing and revenue management teams to analyze flight loads and recommend strategies to maximize yield. Served as primary commercial point of contact for bookings, tracing, documentation, and service irregularities. Promoted high-yield specialized cargo products including dangerous goods, pharmaceuticals, perishables, valuables, express shipments, and courier services.

What did you do, and why that approach?

Executed commercial strategies to maximize revenue and tonnage for key trade lanes through in-depth data analysis identifying opportunities across the cargo portfolio. Communicated with key stakeholders on passenger flight and freighter rationalization to maintain business continuity. Partnered with global forwarders to build long-term relationships through block space agreements and allotments. Implemented cargo business plans aligned with local cargo strategies. Actively assisted management to develop strategies increasing ancillary revenue. Negotiated and executed sales contracts with key freight forwarders. Conducted regular portfolio reviews to identify and capitalize on additional revenue opportunities. Marketed Cathay Pacific products and delivered product solutions to customers.

What did you do, and why that approach?

Managed comprehensive freighter operations including ramp operations and overall import warehouse activities covering segregation, examination, and delivery. Certified to handle CX 747 freighter ramp and load sheet operations, and qualified to manage super-heavy shipments exceeding 11 tons. Held DG CAT-06 certification. Managed a team of cargo officers, assistant managers, and team leaders, overseeing their performance against on-time and safety standards. Monitored and trained warehouse teams on pallet build-up, tie-down rules, and safety protocols. Achieved airline service level agreements for segregation, examination, and delivery. Coordinated with DIAL, customs, and BCAS to ensure smooth operations. Prepared and maintained budgets for manpower and equipment. Conducted internal quality audits and led monthly operational meetings. Streamlined operations during transition of multiple airlines from previous handler to new facility. Prepared budgets, conducted briefings, and handled security administrative duties. Participated in staff hiring, development, training, and performance evaluation.

What changed because of this work?

What did you do, and why that approach?

Handled wide-ranging leadership responsibilities for air security operations including staff scheduling, hiring, development, training, and performance evaluation. Implemented security procedures in accordance with TSA, BCAS, and American Airlines protocols. Performed intermediate operational activities and support related to branch operations. Coordinated effectively with American Airlines teams at regional and corporate headquarters and Indian agencies for real-time information on operational and security issues. Conducted performance evaluations of employees through station exercises and written tests. Managed administrative duties and statistical work for security-related matters, prepared daily briefings, and conducted agent trainings. Prepared and maintained monthly rosters.

What did you do, and why that approach?

Oversaw operational management and administrative coordination at Delhi Cargo Service Center. Managed team responsibilities related to cargo handling, warehouse operations, and customer service. Coordinated with airline partners and ground handling teams to ensure smooth operations and service delivery.

What did you do, and why that approach?

Managed existing branch customer portfolios by servicing accounts and systematically increasing customer-to-group ratios and group-to-product holdings through cross-selling banking products. Promoted business by maintaining strong customer relations and introducing customers to various account types and financial services. Performed intermediate duties supporting branch operations and financial services delivery. Assisted customers in their selection of various accounts and products.